Over time, there have been questions we have been asked on more than one occassion. Before logging a support call, make sure to check through our library of frequently asked questions first to see if your particular problem has been asked before.
We have broken the library down into clearly defined categories, allowing you to search for the appropriate topic more easily. As new questions are asked, we will be expanding and adding to the current number of topics so make sure to visit back again in future in case your question has been answered.
Below is the entire library of frequently asked questions. Choose
a category to narrow your search:
Displaying 1 to 15 of 16
Do you have any application notes I can use to increase my knowledge of materials processing?
Category : Applications
Do you have experience in the bio-medical industry?
Category : Consumables
Can I get a discount when I purchase consumables?
Category : Consumables
I can't find what i'm looking for on your online store. Do you stock it?
Category : Consumables
How long is delivery for consumables orders placed on your website?
Category : Consumables
How do I choose the correct system for my needs?
Category : Equipment
Why is plate flatness important?
Category : Equipment
What is automatic plate flatness control?
Category : Equipment
What is the warranty on Logitech systems?
Category : Equipment
How do I measure/compare the load applied by the jig to my samples?
Category : Equipment
What is the maximum allowed temperature for the Wafer Substrate Bonding Unit (WSB1)?
Category : Equipment
Is Logitech ISO 9000 accredited?
Category : ISO Accreditation
How do I lap and polish Gallium Arsenide wafers?
Category : Processes
What are the required starting parameters for bonding with the Logitech WSB system?
Category : Processes
How do I lap and polish Gallium Arsenide wafers?
Category : Processes